Connecting-Africa | Find publications

Advanced search

Find:


Title The relationship between fairness at work and organisational citizenship behaviour: an empirical study in a retail organization in the Western Cape
Full text http://hdl.handle.net/11427/11614
Date 2001
Author(s) Jardine, Jennifer
Contributor(s) Bagraim, Jeffrey
Abstract Bibliography: leaves 135-145. - This research explored the relationship between fairness at work and organisational citizenship behaviour (OCB). Fairness was measured using instruments representative of five constructs: trust, perceived organisational support, leader-memebr exchange procedural fairness and distributive justice. The blue-collar employees in the sample (N = 92), employed at a national retail organisation, were involved in exploratory initial focus groups which were followed by the distribution of a Likert-type survey. OCB was found to be a multidimensional construct consisting of six factors: courtesy, sportsmanship, civic virtue, altruism, consideration and attendence.
Subject(s) Industrial Psychology
Language eng
Publisher University of Cape Town; Faculty of Commerce; Organisational Psychology
Type of publication Thesis; Text; Masters; MCom
Repository Cape Town - OpenUCT, University of Cape Town
Added to C-A: 2017-02-17;13:37:57