Connecting-Africa | Find publications

Advanced search

Find:


Title The effect of key performance indicators on state owned enterprises performance in South Africa: a critical analysis of three national departments
Full text http://upetd.up.ac.za/thesis/available/etd-02242013-104747/
Date 2013
Author(s) Ngqumeya, Monde Benedict Afrika
Contributor(s) Ms V Hawarden
Abstract The purpose of this exploratory research was to explore the effect of Key Performance Indicators (KPIs) on State Owned Enterprises performance in South Africa. The aim of the study was to establish the impact that KPIs have on state owned enterprises, how they are currently measured and the causes of success or failure of Key Performance Indicators (KPIs) on State Owned Companies.Fifteen respondents participated in this qualitative study. The survey method used was a questionnaire with closed and open-ended questions. The respondents were all Senior Executives including Chief Executive Officers, General Managers, Board Members and Senior Management employed by State Owned Enterprises reporting to the Department of Public Enterprises, Department of Transport and Department of Water Affairs. The research instrument that was used was a questionnaire with closed and open-ended questions.© 2012 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. Please cite as follows: Ngqumeya, MBA 2012, The effect of key performance indicators on state owned enterprises performance in South Africa: a critical analysis of three national departments, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-02242013-104747/ > F13/4/239/zw
Subject(s) Gordon Institute of Business Science
Language en-uk
Publisher University of Pretoria
Type of publication text
Format application/pdf
Source http://upetd.up.ac.za/thesis/available/etd-02242013-104747/
Rights unrestricted; I hereby certify that, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report (
Repository Pretoria - University of Pretoria, Theses and Dissertations
Added to C-A: 2017-03-10;15:13:06